Partial log processing delay
Incident Report for Papertrail
Resolved
Backlogs and search alerts are cleared. We are back to normal! If you experience any issues, please reach out to us at support@papertrailapp.com.
Posted 16 days ago. Jan 07, 2019 - 13:26 PST
Update
We are continuing to work on a fix for this issue.
Posted 16 days ago. Jan 07, 2019 - 11:15 PST
Update
Additional capacity is online and we're starting to burn down the backlog.
Posted 16 days ago. Jan 07, 2019 - 08:30 PST
Identified
We're deploying extra capacity to handle the load spike.
Posted 16 days ago. Jan 07, 2019 - 07:11 PST
Investigating
We are currently investigating log processing delay. A subset of customers will be effected.
Posted 16 days ago. Jan 07, 2019 - 06:52 PST
This incident affected: Log Search and Search Alerts.