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All Systems Operational
Website
Operational
Log Collection
Operational
Log Search
Operational
Search Alerts
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2019
No incidents reported today.
Jan 20, 2019
No incidents reported.
Jan 19, 2019
No incidents reported.
Jan 18, 2019
No incidents reported.
Jan 17, 2019
Resolved -
We've finished processing Delay search alert backlog. This incident has been resolved.
Jan 17, 01:21 PST
Jan 17, 01:21 PST
Update -
All alerts are back to realtime, but we are still processing a backlog of old alerts.
Jan 17, 00:43 PST
Jan 17, 00:43 PST
Monitoring -
The Minute alerts are back to real time. We are still burning down the backlog for Delay search alerts.
Jan 16, 22:24 PST
Jan 16, 22:24 PST
Investigating -
Search alerts for all customers are delayed. We're working on it.
Jan 16, 20:31 PST
Jan 16, 20:31 PST
Jan 15, 2019
No incidents reported.
Jan 14, 2019
No incidents reported.
Jan 13, 2019
No incidents reported.
Jan 12, 2019
Resolved -
This incident has been resolved.
Jan 12, 18:16 PST
Jan 12, 18:16 PST
Monitoring -
Backlog has been processed. We're keeping this open but at the time everything should be normal.
Jan 12, 16:31 PST
Jan 12, 16:31 PST
Investigating -
We are currently investigating log processing delay. A subset of customers will be effected.
Jan 12, 16:13 PST
Jan 12, 16:13 PST
Resolved -
This incident has been resolved.
Jan 12, 01:30 PST
Jan 12, 01:30 PST
Monitoring -
Backlog has been processed. We're keeping this open but at the time everything should be normal.
Jan 12, 00:12 PST
Jan 12, 00:12 PST
Investigating -
We are currently investigating log processing delay. A subset of customers will be effected.
Jan 12, 00:02 PST
Jan 12, 00:02 PST
Jan 11, 2019
Resolved -
Some customers experienced delays in the log viewer starting at 9:54 AM PST. Everything caught up within 30 minutes, by 10:24 AM PST.
Jan 11, 09:54 PST
Jan 11, 09:54 PST
Jan 10, 2019
Resolved -
This incident has been resolved.
Jan 10, 08:38 PST
Jan 10, 08:38 PST
Monitoring -
The network has been stable for the past hour. We're keeping this open but at the time everything should be normal.
Jan 10, 07:32 PST
Jan 10, 07:32 PST
Identified -
Our hosting provider is having network issues. You might see lag in search alerts and log viewer. We're investigating.
Jan 10, 06:34 PST
Jan 10, 06:34 PST
Jan 9, 2019
No incidents reported.
Jan 8, 2019
No incidents reported.
Jan 7, 2019
Resolved -
This incident has been resolved.
Jan 7, 17:45 PST
Jan 7, 17:45 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 7, 17:45 PST
Jan 7, 17:45 PST
Identified -
The issue has been identified and a fix is being implemented.
Jan 7, 17:42 PST
Jan 7, 17:42 PST
Investigating -
We are currently investigating log processing delay. A subset of customers will be effected.
Jan 7, 17:19 PST
Jan 7, 17:19 PST
Resolved -
Backlogs and search alerts are cleared. We are back to normal! If you experience any issues, please reach out to us at support@papertrailapp.com.
Jan 7, 13:26 PST
Jan 7, 13:26 PST
Update -
We are continuing to work on a fix for this issue.
Jan 7, 11:15 PST
Jan 7, 11:15 PST
Update -
Additional capacity is online and we're starting to burn down the backlog.
Jan 7, 08:30 PST
Jan 7, 08:30 PST
Identified -
We're deploying extra capacity to handle the load spike.
Jan 7, 07:11 PST
Jan 7, 07:11 PST
Investigating -
We are currently investigating log processing delay. A subset of customers will be effected.
Jan 7, 06:52 PST
Jan 7, 06:52 PST