Papertrail Status

All Systems Operational

Website Operational

Log Collection Operational

Log Search Operational

Search Alerts Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

Sparse data in Amazon CloudWatch metrics populated by Search Alerts

Resolved - Amazon CloudWatch behavior has returned to normal. Customers with Search Alerts that integrate with CloudWatch are now able to submit the results of saved searches.
Nov 25, 22:21 PST

Update - We continue to monitor as Amazon CloudWatch recovers.
Nov 25, 17:14 PST

Update - We continue to monitor as Amazon CloudWatch recovers.
Nov 25, 14:12 PST

Monitoring - Search Alerts that send data to Amazon CloudWatch may have gaps in the CloudWatch metrics due to an Amazon incident: https://status.aws.amazon.com/
Nov 25, 08:06 PST

Search Alerts and Log Search are delayed

Resolved - We have processed the backlog. Search Alerts and Log Search are back to realtime.
Nov 25, 13:42 PST

Update - Search Alerts and Log Search are delayed for most customers and we continue to work through the backlog.
Nov 25, 12:54 PST

Update - Log Searching is back to normal behavior but Search Alerts are delayed.
Nov 25, 11:44 PST

Monitoring - We've processed the backlog and continue to monitor.
Nov 25, 11:23 PST

Investigating - We are currently investigating this issue.
Nov 25, 10:43 PST

Nov 24, 2020

Delays in Log Viewing and Search Alerts.

Resolved - This incident has been resolved.
Nov 24, 14:18 PST

Monitoring - Users sending logs via the Heroku Papertrail Add-on will have delayed arrival of logs and delayed search alerts by up to 5 minutes. We are working on the backlog.
Nov 24, 14:08 PST

Investigating - We are currently investigating this issue.
Nov 24, 13:58 PST

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.