Papertrail Status

All Systems Operational

Website Operational

Log Collection Operational

Log Search Operational

Search Alerts Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 27, 2020

No incidents reported today.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

Heroku Addon Ingestion Issues

Resolved - This incident has been resolved.
Feb 21, 08:09 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 07:22 PST

Update - We are coordinating with our partner Heroku to bring log collection back online.
Feb 21, 06:32 PST

Identified - The issue has been identified and a fix is being implemented.
Feb 21, 06:17 PST

Investigating - There is an identified issue with the Heroku Addon that is affecting log ingestion.
We are currently investigating. Please check back for updates.
Feb 21, 05:52 PST

Feb 20, 2020

Delayed logs for some users from 4:10 AM UTC to 7:40 AM UTC

Resolved - Logs from a small number of users were delayed from 4:10 AM UTC to 7:40 AM UTC. The backlog has been processed.
Feb 20, 20:00 PST

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.