Papertrail Status

All Systems Operational

Website Operational

Log Collection Operational

Log Search Operational

Search Alerts Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2019

Investigating issues with log ingestion and alerts

Resolved - This incident has been resolved.
Sep 19, 05:56 PDT

Monitoring - We are currently monitoring a network disruption that caused temporary delays for some customers with log searching and search alerts, as well as increased error rates on the web site.
Sep 19, 02:07 PDT

Investigating - We are currently investigating issues with log ingestion and alerts. A subset of customers will be effected.
Sep 19, 00:51 PDT

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

Delayed Log Ingestion and Alerts

Resolved - Logs and alerts are up to date and live tail functionality has now been restored.
Sep 16, 12:31 PDT

Update - The backlog has been processed. Logs and alerts are up to date, however, the delays have caused an issue with live tail functionality. We are working to resolve this.
Sep 16, 12:10 PDT

Monitoring - We are still processing the backlog. Logs and alerts should be up to date. Live tail may still be delayed.
Sep 16, 11:46 PDT

Update - We are processing through the backlog. Logs and alerts may still be delayed.
Sep 16, 11:23 PDT

Update - We are processing through the backlog. Logs and alerts may still be delayed.
Sep 16, 10:47 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 16, 10:10 PDT

Investigating - We are currently investigating this issue. Please check back for updates.
Sep 16, 09:36 PDT

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.