Search Alerts are delayed and Heroku customers may also see delays in Log Searching.
Incident Report for Papertrail
Resolved
This incident has been resolved.
Posted Jan 27, 2020 - 14:07 PST
Update
We continue to process the backlog.
Posted Jan 27, 2020 - 13:54 PST
Monitoring
Heroku users may still see delays as we process the backlog, but Search Alerts are back to realtime for all users.
Posted Jan 27, 2020 - 13:25 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 27, 2020 - 13:20 PST
Investigating
We are currently investigating this issue.
Posted Jan 27, 2020 - 13:09 PST
This incident affected: Log Search and Search Alerts.