Starting May 5th at 10:00 UTC, a scheduled Google Apps migration will take place that affects the points of contact for Papertrail Support. During this time, emails to firstname.lastname@example.org
or submissions at https://papertrailapp.com/plans/contact
will not be deliverable or will bounce. During this maintenance window, please use the live chat form at https://papertrailapp.com/chat
. Support staff will not be available for live chat conversations, but the form will still route support requests appropriately. Once this migration is complete, all contact points will return to normal function.