Investigating issues with log ingestion and alerts

Incident Report for Papertrail

Resolved

This incident has been resolved.

Posted Sep 19, 2019 - 05:56 PDT

Monitoring

We are currently monitoring a network disruption that caused temporary delays for some customers with log searching and search alerts, as well as increased error rates on the web site.

Posted Sep 19, 2019 - 02:07 PDT

Investigating

We are currently investigating issues with log ingestion and alerts. A subset of customers will be effected.

Posted Sep 19, 2019 - 00:51 PDT

This incident affected: Log Search and Search Alerts.