Changes to Papertrail's archiving backend
Scheduled Maintenance Report for Papertrail
Completed
The scheduled maintenance has been completed.
Posted Nov 13, 2018 - 20:30 PST
Update
Archive generation using the legacy pipeline has been paused. Generation using the new pipeline kicks off at around 03:00 UTC where it will begin with the 00:00-00:59 UTC time window. Once we're confident in the process, maintenance will conclude.
Posted Nov 13, 2018 - 16:29 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2018 - 16:00 PST
Scheduled
Our Engineering team will be deploying potentially breaking changes to Papertrail's archiving pipeline. Depending on the current configuration of an account's archive intervals (daily or hourly), this might bring breaking changes:

- For those who receive HOURLY archives: expect no changes. The Papertrail UI and API for archives will remain the same and function as they did previously.

- For those who receive DAILY archives: these accounts will be converted to hourly. Please update any API implementations to account for this.

To confirm to which interval an account is currently set, log in to Papertrail and head to Settings => Archives.

After the migration is complete, 100% of accounts will have hourly archives. Please keep in mind that Papertrail Support will no longer be able to override the interval. The standard archive interval across all accounts under all circumstances (including users of Papertrail as a Heroku add-on) will be hourly.

If you have any questions or concerns or would like assistance in translating your API calls to conform to the hourly interval, please email us: support@papertrailapp.com.
Posted Nov 07, 2018 - 10:46 PST
This scheduled maintenance affected: Website.