Log searching and Search Alerts

Incident Report for Papertrail

Resolved

This incident is resolved. Logs ingested from 17:08 UTC to 20:20 UTC were not processed by Papertrail's alert system. Therefore, alerts will not run for messages from this time range. This gap only affects alerts, so all messages are available in the viewer, and will also be written to archives.

Posted Apr 04, 2019 - 15:28 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 04, 2019 - 14:53 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 04, 2019 - 13:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 04, 2019 - 12:42 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 04, 2019 - 12:29 PDT

Investigating

We are currently investigating this issue.

Posted Apr 04, 2019 - 11:42 PDT

This incident affected: Log Search and Search Alerts.