Heroku Addon Ingestion Issues

Incident Report for Papertrail

Resolved

This incident has been resolved.
Posted Feb 21, 2020 - 08:09 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2020 - 07:22 PST

Update

We are coordinating with our partner Heroku to bring log collection back online.
Posted Feb 21, 2020 - 06:32 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 21, 2020 - 06:17 PST

Investigating

There is an identified issue with the Heroku Addon that is affecting log ingestion.
We are currently investigating. Please check back for updates.
Posted Feb 21, 2020 - 05:52 PST
This incident affected: Log Collection.