Delayed Log Ingestion and Alerts

Incident Report for Papertrail

Resolved

Logs and alerts are up to date and live tail functionality has now been restored.
Posted Sep 16, 2019 - 12:31 PDT

Update

The backlog has been processed. Logs and alerts are up to date, however, the delays have caused an issue with live tail functionality. We are working to resolve this.
Posted Sep 16, 2019 - 12:10 PDT

Monitoring

We are still processing the backlog. Logs and alerts should be up to date. Live tail may still be delayed.
Posted Sep 16, 2019 - 11:46 PDT

Update

We are processing through the backlog. Logs and alerts may still be delayed.
Posted Sep 16, 2019 - 11:23 PDT

Update

We are processing through the backlog. Logs and alerts may still be delayed.
Posted Sep 16, 2019 - 10:47 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 16, 2019 - 10:10 PDT

Investigating

We are currently investigating this issue. Please check back for updates.
Posted Sep 16, 2019 - 09:36 PDT
This incident affected: Log Collection and Search Alerts.