Archived logs delayed from 2023-01-06 at 9:05 AM to 2023-01-07 at 3:10 AM

Incident Report for Papertrail

Postmortem

Log archives from 2-10 AM UTC on 2023-01-06 may not be present.

All of the logs from that period of time have been preserved on our servers. If you need log archives from that period of time and they are not already present please contact support technicalsupport@solarwinds.com and reference this statuspage: https://www.papertrailstatus.com/incidents/hmcbh005mfmh

Posted Jan 13, 2023 - 12:33 PST

Resolved

This incident has been resolved.

Posted Jan 07, 2023 - 21:03 PST

Update

We are continuing to monitor as we process the backlog of logs sent to be archived.

Posted Jan 06, 2023 - 11:30 PST

Monitoring

Log archives are delayed.

Posted Jan 06, 2023 - 01:54 PST