Delays in log processing starting 02:00 UTC Friday 20Mar2020

Incident Report for Papertrail

Resolved

This incident has been resolved.

Posted Mar 19, 2020 - 20:47 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 19, 2020 - 20:16 PDT

Monitoring

The backlog has been processed. Log Search and Search Alerts are back to realtime.

Posted Mar 19, 2020 - 20:16 PDT

Update

We are continuing the process the backlog. Some users will have logs that are already up to date and others will still be delayed as we continue to work through the backlog.

Posted Mar 19, 2020 - 19:47 PDT

Identified

The backlog is being processed

Posted Mar 19, 2020 - 19:17 PDT

This incident affected: Log Search and Search Alerts.