On Monday at around 15:00 UTC, Papertrail, along with the rest of the SolarWinds DevOps product line, will undergo migration to a new, unified authentication system. Once the migration is complete, all logins will be routed through https://my.solarwinds.cloud
. Read more about why, what this new experience will look like, and what to expect on a day-to-day basis here: https://blog.papertrailapp.com/common-login-screen/
There are four crucial pieces of information to keep in mind:
1. Logged-in users will be logged out. This will likely manifest as redirection to the login page or the Events viewer stopping live tail or search functions.
2. Customers with outstanding new-user invitations will see them automatically expire. New invitations will need to be sent.
3. Papertrail as a service–including Log collection, filtering, archiving, and alerting–will remain entirely functional.
4. Heroku users are exempt from this conversion. Access to Papertrail via the Heroku Dashboard (http://dashboard.heroku.com
) will remain the same.
We're expecting this process to only take a few minutes but are allotting extra time to allow the dust to fully settle. Papertrail Support (email@example.com
) is standing by to assist during and after the migration.