Log Search and Search Alerts are delayed
Incident Report for Papertrail
This incident has been resolved.
Posted Sep 27, 2021 - 11:34 PDT
The backlog of Search Alerts has been processed and they have resumed normal operation.
Posted Sep 27, 2021 - 11:08 PDT
We are now processing the backlog of Search Alerts. Initial searches may include a larger span of time than normal.
Posted Sep 27, 2021 - 09:21 PDT
The backlog has been processed and Log Search is no longer delayed.
Posted Sep 27, 2021 - 09:09 PDT
We continue to process the backlog.
Posted Sep 27, 2021 - 05:03 PDT
We continue to process the backlog and expect that processing it should be complete in a few hours.
Posted Sep 27, 2021 - 03:10 PDT
We are starting to process the backlog.
Posted Sep 27, 2021 - 01:28 PDT
We expect to be able to begin processing the backlog of collected logs in the next hour.
Posted Sep 26, 2021 - 23:35 PDT
We are continuing to work on a fix for this issue.
Posted Sep 26, 2021 - 22:29 PDT
Log Searching and Search Alerts have been paused due to a cloud provider incident since 1:30AM UTC. Log collection is continuing and Search Alerts will be processed after the service has returned to normal operation.
Posted Sep 26, 2021 - 21:03 PDT
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2021 - 19:20 PDT
We are currently investigating this issue.
Posted Sep 26, 2021 - 18:37 PDT
This incident affected: Log Search and Search Alerts.