Planned Support Contact & Email Downtime
Scheduled Maintenance Report for Papertrail
Completed
Migration completed. Support email is fully functional.
Posted 21 days ago. May 05, 2018 - 05:57 PDT
Verifying
Migration is complete. Verifying resources are back up.
Posted 21 days ago. May 05, 2018 - 05:56 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 21 days ago. May 05, 2018 - 03:00 PDT
Scheduled
Starting May 5th at 10:00 UTC, a scheduled Google Apps migration will take place that affects the points of contact for Papertrail Support. During this time, emails to support@papertrailapp.com or submissions at https://papertrailapp.com/plans/contact will not be deliverable or will bounce. During this maintenance window, please use the live chat form at https://papertrailapp.com/chat. Support staff will not be available for live chat conversations, but the form will still route support requests appropriately. Once this migration is complete, all contact points will return to normal function.
Posted 26 days ago. Apr 30, 2018 - 12:16 PDT
This scheduled maintenance affected: Website.