We have reverted the SSA changes. The prompt should no longer appear for all users.
Jul 17, 11:25 PDT
Our SSA is formatted as a PDF and because of that, some browsers will not render it inline at all or at least not without changes to default settings. We're reverting the changes until we can establish a more compatible alternative.
Jul 17, 11:16 PDT
We're investigating an issue where the Software Services Agreement dialog is not rendering or redirecting properly for some users.
Jul 17, 10:42 PDT
As a result, nearly half of the email alerts sent between 11:00 and 12:48 UTC were dropped. The authentication issues have since been fixed, but any alerts dropped during this timeframe will not be resent.
Jul 13, 04:00 PDT
This incident has been resolved.
Jul 8, 11:32 PDT
Looks like some connectivity problems between data centers. A fix has been implemented, and we're monitoring the situation. Things may take a few more minutes to catch up and come back yet.
Jul 8, 11:11 PDT
We are currently investigating an issue with lightning search, unfortunately, this affects all customers with lightning search.
Jul 8, 10:58 PDT